Privacy Policy

Who we are

Morgan Roofing Coventry Ltd (the "we", "us", "our" in this policy) is a family-run roofing contractor based at 46 Drayton Cres, Upper Eastern Green, Coventry CV5 7EN. You can reach us on 024 7671 4341 or by email at info@morgan-roofing.co.uk. For questions about this policy, use the same details and mark your message "Privacy".

Information we collect

When you contact us through this website, by phone or by email we typically collect: your name, your email address, your phone number (if you provide it), your postcode or property address, and any details you share about the work you'd like us to quote for.

When you visit the website, our hosting infrastructure may automatically log limited technical information such as your IP address, browser type and pages viewed, for security and performance purposes.

How we use your information

We use the information you share with us to:

• Reply to your enquiry and arrange a survey or quote.
• Carry out roofing work you've asked us to price or undertake.
• Invoice you and keep the records HMRC and our accountant require.
• Handle warranty and workmanship guarantee claims after a job is complete.

We do not sell your information to third parties, and we do not use it for automated decision-making or profiling.

Lawful bases

Under UK GDPR our lawful bases for processing your data are: (a) your consent when you submit an enquiry, (b) the performance of a contract when you engage us for work, and (c) our legitimate interest in running the business and keeping proper records.

Who we share it with

We share limited personal information only with third parties we need to carry out or record the work, for example our accountant, our insurers, and payment providers where you pay electronically. Anyone who receives your data on our behalf is required to keep it confidential and use it only for the purpose we share it.

How long we keep it

Enquiry information from people who don't go on to become customers is kept for up to 12 months and then deleted. Customer records (quotes, invoices, workmanship guarantees) are kept for at least six years as required by UK tax and contract law.

Cookies

This website uses a minimal set of cookies required for the site to function. If we add analytics or marketing cookies in future we will update this page and, where required, seek your consent first.

Your rights

Under UK GDPR you have the right to access the personal information we hold about you, to ask us to correct it, to ask us to delete it (where we're not required to keep it for legal reasons), to object to processing and to withdraw consent. To exercise any of these rights, email info@morgan-roofing.co.uk. If you're not satisfied with our response you can complain to the Information Commissioner's Office (ico.org.uk).

Contact

Morgan Roofing Coventry Ltd · 46 Drayton Cres, Upper Eastern Green, Coventry CV5 7EN · 024 7671 4341 · info@morgan-roofing.co.uk.

See also our Terms & Conditions.